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Friendly IT help & basic cyber safety in Darwin.

I’m Joseph Chou, running Darwin IT Mate (darwinITmate). I provide affordable IT support, device & Wi-Fi setup, and simple cyber-safety checks for families, students and small businesses — in clear English or Chinese.

My labour rates are kept at roughly one-third of typical IT service prices in Darwin, to support local community and small business owners while I build my long-term IT career here.

SERVICES

What I can help with

Simple, honest IT services in Darwin — priced at roughly one-third of usual local IT rates.

On-site & Remote IT Support

Home & small business

Help with slow computers, small office networks, Wi-Fi problems and common software issues.

  • Troubleshooting Windows & basic Mac issues
  • Wi-Fi coverage, router and printer problems
  • Simple backup & basic maintenance advice
Labour from A$40 / first hour Around one-third of typical support call-out fees

Device & Network Setup

Move-in / new gear

Get your new or existing devices correctly set up for daily use at home or in a small office.

  • New PC / laptop initial setup, user accounts & updates
  • Wi-Fi router, basic network and printer setup
  • Chinese input, browsers, email and cloud storage
From A$30–A$50 per visit Simple jobs only, about 1 hour · ~1/3 usual local rate

Security & Backup Check

Cyber-safety

A light, practical safety review for your main devices, Wi-Fi and small-business data.

  • Check updates, antivirus and risky software
  • Review Wi-Fi password and router basics
  • Look at backup options for important data
From A$60 Normally 1–1.5 hours · kept at ~1/3 market pricing

Website, Email & Cloud Setup

For small business

Basic technical setup so small businesses can be contacted online and work more safely.

  • Help connect a simple website or landing page
  • Business email, cloud file storage & shared folders
  • Account structure with 2FA and basic access rules
From A$80 for basic setup Tech labour only · priced around 1/3 of typical IT fees
CONTACT

Get in touch

No question is too small. Just tell me what you need help with — English or Chinese is welcome.

I usually reply in the evenings or on weekends. I work mainly around Darwin and nearby suburbs, with remote help available when suitable.

Phone / SMS: 0466 658 664
Email: zzf0413@outlook.com
Location: Darwin, Northern Territory

If you're not sure which service to choose, simply describe your situation in one or two sentences. We can decide together what makes sense — and I will always explain the price clearly first.